Customer Support Executive
Advantage Club
This job is no longer accepting applications
See open jobs at Advantage Club.See open jobs similar to "Customer Support Executive" Soma Capital.The Customer care & events executive is responsible for supporting the design and delivery of the product/Event experience for our customers. Working alongside Sales, Marketing and Operations, the Event Executive will help ensure all elements are aligned to create a successful Event. He is required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.
Key Responsibilities:
· Attracts potential customers by answering product and service questions; suggesting information about other products and services.
· Opens customer accounts by recording account information.
· Maintains customer records by updating account information.
· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Coordination with different brands and corporations for conducting events
Key Skills:
• Should be comfortable for working on Sunday.
• Excellent verbal communication skills.
• Energy, passion, and a real drive to get ahead
• Capable, quick, determined
• Immaculate attention to detail
• Team player
• Working will be 6 days a week.
• Should be a Graduate
About Advantage Club:
Advantage Club is India's largest Corporate Employee Benefits Platform. Founded by alumni of UCLA, Amazon, and Microsoft. Our major verticals are Corporate Perks, Rewards & Recognition, and financial solutions. We are currently partnered with more than 250+ corporates, including Concentrix, RBS, Fidelity, Walmart, Amazon, etc., whose employees are offered exclusive privileges through our 10,000+ brand partners across categories Advantage club is leading the employee benefits market in India which is pegged at $2 billion and growing. Advantage Club has raised $2 million to date from prominent VCs like GrowX, Sprout, and Axilor Venture.
Join us and see how we are changing the corporate benefits landscape in India!
This job is no longer accepting applications
See open jobs at Advantage Club.See open jobs similar to "Customer Support Executive" Soma Capital.