Soma Capital Portfolio Jobs

Head Of Compliance

Alto Pharmacy

Alto Pharmacy

Posted on Tuesday, May 14, 2024

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at

We are seeking an experienced and diligent Head of Compliance to join our dynamic team. You will come with extensive experience in pharmacy compliance management, a strong understanding of regulatory frameworks, risk management, and corporate governance practices relating to the practice of pharmacy. Reporting directly to the Chief Legal Officer, the Head of Compliance will be responsible for developing, implementing, and overseeing comprehensive compliance programs to ensure adherence to legal and regulatory requirements across all facets of our organization. You will also manage a small team of compliance professionals to help execute pharmacy compliance initiatives.

Accelerate Your Career as You

  • Develop and implement an effective compliance strategy in alignment with regulatory standards and organizational objectives.
  • Oversee and manage all aspects of the compliance program, including policies, procedures, and controls, to mitigate compliance risks.
  • Conduct regular assessments and audits to evaluate the effectiveness of compliance measures and identify areas for improvement.
  • Provide guidance and support to departments and business units on compliance-related matters, including regulatory interpretations, licensing requirements, and reporting obligations.
  • Collaborate with cross-functional teams to integrate compliance objectives into business processes, product development, and strategic initiatives.
  • Stay abreast of relevant laws, regulations, and industry best practices to ensure compliance programs remain current and effective.
  • Lead and mentor a team of compliance professionals, fostering a culture of ethics, integrity, and accountability within the organization.
  • Serve as the primary point of contact for regulatory agencies, external auditors, and legal counsel on compliance-related inquiries and investigations.
  • Prepare and present regular reports to senior management and the board of directors on compliance activities, findings, and recommendations along with education on trending regulatory developments.
  • Proactively identify emerging compliance risks and develop proactive measures to address potential issues before they escalate.

A Bit About You

Minimum Qualifications:

  • Bachelor's degree in business administration, policy, law, finance, or a related field. Advanced degree (e.g., JD, MBA) preferred.
  • 8+ years of progressively responsible experience in compliance management, preferably within the pharmacy sector.
  • Comprehensive understanding of pharmacy regulations, with intimate experience navigating the complexities of various states' regulatory landscapes.
  • In-depth knowledge of relevant regulatory requirements and industry standards, with a strong understanding of compliance principles and practices.
  • Proven track record of designing and implementing effective compliance programs in complex organizations.
  • Excellent leadership and communication skills, with the ability to influence and collaborate across all levels of the organization.
  • Strong analytical skills and attention to detail, with the ability to assess complex regulatory issues and develop practical solutions.
  • Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.

Preferred Qualifications:

  • Previous involvement in investigations and complaints within the pharmacy sector, demonstrating a track record of successfully managing compliance challenges.
  • Experience as a state Board of Pharmacy inspector, with a keen eye for regulatory compliance and a deep understanding of the nuances of pharmacy operations.
  • Regulator experience and intelligence, with the ability to discern critical regulatory requirements and prioritize compliance efforts accordingly.
  • Familiarity with compliance requirements across all 50 states in the realm of retail, specialty and mail-order pharmacy operations on a large scale.
  • Experience in both start-up and big-chain pharmacy environments, with a nuanced understanding of the challenges and opportunities inherent in each.
  • Ideal candidates will have accreditation experience and specialized knowledge in policy management, particularly within a specific pharmacy specialty.
  • Familiarity with the delivery of medication services and associated compliance considerations is a plus.
  • Professional certifications such as Certified Compliance & Ethics Professional (CCEP) or Certified Regulatory Compliance Manager (CRCM) are a plus.
  • Experience with state BOP requirements in Alto’s pharmacy-site states - in particular, California.

Key Attributes

  • Proven track record of building compliance organizations from the ground up, demonstrating the ability to establish robust compliance frameworks tailored to organizational needs.
  • A passionate and business practical advocate for compliance, with the ability to set and maintain high standards for managing compliance items on a variable risk spectrum.
  • Strong communication skills, with the ability to present compliance-related information in a compelling manner to company leaders that influences decision-making.
  • Positive and upbeat demeanor, with a commitment to supporting team growth and individual development.
  • Willingness to support additional training outside of the team's current knowledge base, fostering continuous learning and professional development.

Additional Physical Job Requirements

  • Reading English, comprehending, and following simple oral and written instructions.
  • Communicating with others to exchange information.
  • Assessing the accuracy, neatness and thoroughness of the work assigned.
  • Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
  • Physical Activities:
    • Occasionally ascending or descending stairs, ramps and the like.
    • Moving about to accomplish tasks and/or moving from one worksite to another.
    • Adjusting or moving objects up to 20 pounds in all directions.
    • Operating motor vehicles.
    • Occasional sedentary work that primarily involves sitting/standing.

Salary and Benefits

Salary Range: $146,400.00 - $183,000.00

Commission Eligible: Yes

Equity Eligible: Yes

Travel: Yes. Up to 25% of the time.

Location Requirement: Employment at Alto is limited to individuals residing in the following states: Washington, California, Nevada, Colorado, Texas, and New York.

Employment Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.

Application deadline: May 24, 2024


Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here