At Alto, we are disrupting the Pharmacy industry with technology. We put patients at the center of technology solutions and work with partners to deliver technology-first solutions. As the Senior Manager, Engineering [DevSecMLOps], you will play a critical role in driving the development and scaling of our DevSecMLOps practices. We believe that DevSecMLOps Engineers are force multipliers and have a disproportionate positive impact on the broader Technology (Engineering, Data, and ML) organization. You will lead a high-performing team, ensuring that our services are reliable, scalable, secure, and optimized for performance. Your strategic vision will guide the team in building and maintaining loosely coupled services and low-latency data stores, essential for our fast-paced, high-growth environment.

Key Responsibilities:

• Leadership & Strategy:
• Lead and manage a team of engineers focused on DevSecMLOps, providing mentorship, guidance, and career development opportunities.
• Develop and execute a strategic vision for DevSecMLOps that aligns with the company’s goals and drives innovation in Engineering Excellence.
• Scale and optimize engineering processes, ensuring the delivery of secure, scalable, high volume, and high-performance services.
• Lead the newly formed MLOps function with an opinionated PoV on what greatness looks like and guide the team implement the vision.
• Technical Excellence:
• Provide operational, infrastructural, and scale guidance to the architecture and implementation of loosely coupled services with low-latency and high volume data stores.
• Create a roadmap for and drive operational excellence with right sized monitoring, instrumentation guidance, and tooling for a self-service Engineering organization.
• Implement best practices in software engineering for performant, reliable, and cost optimized systems.
• Collaborate with cross-functional teams to integrate DevSecMLOps practices into the software development life cycle.
• Innovation, Stakeholder management, and Change Management:
• Drive greatness in DevSecMLOps processes, tools, and practices towards Engineering Excellence.
• Lead change management efforts to influence successful adoption of new technologies and mechanisms.
• Stay aware of emerging technologies, identify opportunities, drive PoCs to enhance our technology stack.
• Understand the why behind the company strategy, and build DevSecMLOps practices that enrich and uplevel the entire technology organization.

Minimum Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• 15+ years of experience in DevSecMLOps and SRE in building and scaling high volume, high throughput systems with loosely coupled services and low-latency data stores.
• Proven track record of at least 10 years in leadership roles, managing and scaling DevSecMLOps and SRE organizations.
• Proven track record of right sized telemetry, observability, and monitoring of services with clear SLI, SLO, and SLAs.
• Experience in a fast-paced environment in a high-growth technology or technology-enabled company.
• Strategic thinker with a passion for innovation and the ability to lead change in a dynamic environment.
• Excellent communication and collaboration skills, with the ability to work effectively across teams and departments.

Preferred Requirements:

• Deep understanding of best practices for managing a reliable and secure Kubernetes cluster.
• Experience in building infrastructure and tools for service-oriented architectures.
• Proven track record of improving developer experience across teams.
• Knowledge of security tools and technologies, such as firewalls, IDS/IPS, and endpoint protection.
• Familiarity with healthcare-specific or highly regulated security challenges and compliance requirements.
• Experience with developer tools for A/B testing, blue/green deployments, and cohort separation.
• Proficiency in developer productivity tools.
• Experience with MLOperations that accelerate the productization, monitoring of model deterioration, and reporting.

Additional Physical Job Requirements

• Reading English, comprehending, and following simple oral and written instructions.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Assessing the accuracy, neatness and thoroughness of the work assigned.
• Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
• Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Physical Activities:
• Occasionally ascending or descending stairs, ramps and the like.
• Moving about to accomplish tasks and/or moving from one worksite to another.
• Adjusting or moving objects up to 20 pounds in all directions.
• Operating motor vehicles.
• Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary and Benefits

Salary Range: $180,000 - 225,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 15% of the time . Engineering on/off sites.

Location Requirement: Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.

Application deadline: September 31, 2024

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