Senior Manager, People & Culture
At AptDeco, we are building a best in class furniture marketplace combined with a truly one of a kind logistics platform that optimizes for single furniture pick ups and deliveries. What makes AptDeco unique is our delivery logistics. Because we do not warehouse items, we rely on cutting edge scheduling and routing algorithms to pick up and deliver thousands of items every month. As AptDeco continues to grow and expand to new markets, it’s critical we create a sustainable and thoughtful people function.
AptDeco is looking for a Senior Manager of People & Culture who is excited to build and refine people processes within a growing organization. This role will play a critical role in scaling the AptDeco HQ and Delivery Team. As the Senior Manager of People & Culture, you will be responsible for leading, coaching, and overseeing the entire People & Culture function. This role will be entrusted to develop and execute people strategy across the company. This role reports to the CEO and Co-Founders and requires travel to our Warehouses as necessary.
This is a great opportunity for someone who wants to join a startup and make an impact from Day One. Are you interested in creating a seismic shift in the furniture industry and positively impacting the environment? Here’s more information about the role.
- Manage and build a team of direct report(s)Review and assess existing people processes to potentially improve and create efficiency
- Collaborate with the CEO, CoFounder, and other department leaders to create programs to improve company communication, process, and retention
- Motivate, inspire, and empower the HQ and Delivery Team through your leadership
- Develop and implement a training and development program for HQ and Delivery Team personnel
- Leverage people data to establish People strategy, KPIs, and OKRs
- Partner with Manager-level and above to execute and monitor performance management throughout the entire organization
- Manage the entire onboarding and offboarding process for employees
- Organize ways for team members to connect with another at a personal level e.g. social events, game nights, etc
- Build a culture that’s focused on growth, inclusion, equity, and transparency
- Recruit for all open positions from HQ to Delivery Team
- Handle all HR related questions e.g. payroll, benefits, etc.
- Own and proactively address employee relations issues and employee investigations
- Ensure the company remains in compliance with State, Federal, and Local employment and labor laws for all employee policies
- Handle all Workers Compensation, Disability and Leave claims
- Personable and approachable; able to connect with all employees at different levels within the organization
- Empathetic; comfortable with putting yourself in the shoes of others to understand their role and experience
- Self-motivated and a self-starter; you can see opportunities where others can’t
- Action oriented, focused on executing and driving results
- Excited by people development and energized by supporting people’s growth
- Perceptive and make good decisions based upon a mixture of analysis, experience, and judgment
- Flexible and embrace rolling up your sleeves to get the job done. There is no task too big or too small for you
- Bachelor’s Degree with 8+ years of human resources or people operations management experience
- Deep understanding of how to run a high quality, full cycle recruiting process for exempt and nonexempt employees
- Strong knowledge of how an hourly, piece rate, workforce operates
- Desire to hire, build, retain and nurture teamsProven success in building a culture that aligns with a company’s high-level goals
- The ability to work toward company goals with a strong sense of urgency and ownership
- Excellent organizational and communication (both verbal and written) skills
- Expertise in various HR programs and functions including, but not limited to recruiting, onboarding, compensation, benefits, performance management, leadership development, employee relations, and organizational development
- Prior experience managing a transportation, logistics, warehouse, or delivery workforce is preferred but not required
Salary Range: $140,000 - $180,000
Our salary ranges are based on paying competitively for our size and industry, and are one part of a total compensation package that also includes benefits, equity, and other opportunities at AptDeco. We created thoughtful and well researched salary ranges that take into consideration the following components: company industry, size, revenue, department, and funding stage.
As an early stage startup, we also include equity in compensation packages and believe employees should have an option to purchase ownership in the company and benefit from what we hope will be a lot of upside growth.
Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and balancing internal equity relative to other employees. We are confident that the overall package offered is on par if not more competitive to others at our stage.
AptDeco (YC W14) is a peer-to-peer marketplace for buying and selling quality used furniture. Our customers love us because we take care of all the logistics on their behalf. We’re a fast growing NYC based startup. We are ambitious, engaged, and excited about disrupting the secondhand furniture industry. Moving can be stressful and we’re working everyday to ease this hassle for people across the United States.
AptDeco is committed to building diverse, inclusive, and equitable teams. We’re proud to be an equal opportunity employer and strongly encourage individuals from a wide range of backgrounds to apply for positions.
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