Soma Capital Portfolio Jobs

Bimaplan - Assistant Manager - Strategic Operations

Bimaplan

Bimaplan

Operations
Bengaluru, Karnataka, India · Bengaluru, Karnataka, India · Karnataka, India
Posted on Tuesday, September 26, 2023
What We Are Looking ForBimaplan is seeking an enthusiastic, hands-on diligent individual who takes pride in ensuring operational excellence. He/she will be the point of contact (POC) for customers and insurance companies. You will be responsible for effectively supervising and handling end-to-end policy servicing request with strict adherence of regulatory guidelines. This is an incredible opportunity to make a meaningful impact on the lives of millions of underserved Create, maintain and improve SOPs for all operational processes related to policy issuance, product launches, claims etc
  • Work with all internal and external stakeholders including technology, marketing and sales team to update launch trackers and remove bottlenecks
  • Manage day-to-day handling of policy issuance from gathering client information to sharing the issued policy.
  • Manage the day-to-day handling of claims from initial intimation stage till decision and corresponding communications.
  • Ensure all documents (client KYC /proposal form /issued policies/ other relevant documents) are maintained systematically.
  • Effectively responds to client requirements at a short notice by realigning priorities.
  • Establishes systems and processes to deliver service level agreements (SLA) and KPIs on a day-to-day basis.
  • Create summaries to update the progress to COO on a weekly 2+ yrs. of experience in handling operations & process improvement.
  • Advanced skills in Excel & PowerPoint is a must.
  • Excellent communication skills and proficiency in business email writing is a must.
  • Project management experience will be a plus.
  • Start-up or consulting experience will be a plus.
  • Prior experience in insurance/BFSI domain will a Be a part of a well-funded, high growth insurtech start-up.
  • Opportunity to achieve exponential career growth.
  • Competitive market salary.
  • Opportunity to work with senior stake holders.
  • Health insurance with premium coverage.
  • Flexible and fun work environment.
(ref:iimjobs.com)