Soma Capital Portfolio Jobs

Claims Clerk- Mailroom



Austin, TX, USA
Posted on Thursday, November 2, 2023


Curative Health Holdings, Inc is searching for a Mailroom- Claims Clerk to run our mailroom processes effectively and efficiently, with quality in work completion. Performs all duties while maintaining compliance and confidentiality and promoting the mission of the organization.


  • Completes the opening, sorting and proper handling of all mail and ensures it is received by the correct staff/departments.
  • Pick up mail from the post office 
  • Prepare and Mailout Checks and other internal documents in timely manner 
  • Manage document storage with vendor 
  • Scanning of paper claims to vendor in a timely manner 
  • Support all mailing incoming and outgoing 
  • Must be able to lift a minimum of 25lbs 
  • Track and log all certified mail received 
  • Proactively identify processes and system problems, to reduce rework and provide highest level of accuracy and work efficiently. 
  • Attends and participates in departmental training, functions, and meetings. 
  • Ability to meet/ maintain the required accuracy after release from training. 
  • Adheres to rules and regulations of Curative as described in the employee handbook and in the unit/department/clinic procedures 
  • Performs other duties, functions, and projects, as assigned, by team management.
  • Travel Requirements: None


  • At least 3 years of prior experience in mail room operations, processes, and equipment 
  • Excellent Working Knowledge of Excel, Google Docs, Google Sheets and Drives required 
  • Knowledge of medical terminology, ICD-10, CPT, and HCPCS coding is a plus 
  • Excellent computer and keyboarding skills, including familiarity with Windows 
  • Excellent interpersonal & problem-solving skills. 
  • Excellent verbal and written communication skills to communicate clearly and effectively to all levels of staff. 
  • Able to work with limited supervision and meet specific turnaround times 
  • Ability to stay focused and sit for extended periods of time at a computer workstation. 


High school diploma or equivalent.