Soma Capital Portfolio Jobs

IT support specialist

Destinus

Destinus

IT, Customer Service
Madrid, Spain
Posted on Sunday, July 7, 2024
At Destinus, we're pioneering the future of autonomous flight systems, blending cutting-edge innovations in airframes, turbojet engines, flight software, and AI to redefine aerospace as we know it. Our mission spans from subsonic to hypersonic speeds, with applications across civilian and defence sectors. As we expand across Europe, our quest for excellence continues.

Join our dynamic team as a Technical Support Specialist, where you'll dive into a diverse array of systems, technologies, and challenges. Ready to be part of an innovative engineering company tackling IT puzzles?

Tasks

  • User online and offline support in working with corporate hardware and software
  • Initial diagnostics of hardware and software in case of malfunctions
  • Restoration of serviceability except in cases of major or difficult repairs
  • Setting up new computers (laptops and desktops) for users (Windows, macOS)
  • Setting up office equipment (printers, scanners) and connecting them to the office computer networks
  • Transfer of faulty equipment for repair and acceptance after repair
  • Participation in the purchase of necessary equipment (formulation of requirements, acceptance of equipment)
  • Managing user accounts in information systems
  • Setting up user access rights to the company's IT resources
  • Monitoring of equipment operation, computer network operation, user activity
  • Writing user instructions for working with equipment and software

Requirements

  • University or college degree or professional training in information technology or similar
  • At least 1 year of experience in a technical role is required with a wide range of responsibilities
  • Proficiency in Microsoft 365 and its installation and administration (Outlook, Excel, Word, PowerPoint, SharePoint, Teams)
  • Proficiency in troubleshooting Windows and Mac end-user devices
  • Experience installing and preparing corporate equipment, following security and compliance policies
  • Knowledge and management of Microsoft Active Directory (users, groups, etc.)
  • Organization of work with remote users (remote work and support tools, communication)
  • Working in an environment where you need to constantly prioritize between many tasks
  • Have a broad technical background and a willingness to expand it
  • Strong diagnostic skill, analysis, and problem-solving skills, initiative
  • Good verbal and written communication English skills. Spanish is highly valued.

Highly Valued

  • Knowledge and ability to configure resources on Amazon Web Services
  • Experience with Microsoft Dynamics
  • Configuration and use of virtualization of computing resources
  • Setting up network equipment including switches, firewalls
  • Siemens Teamcenter administration, NX administration

Benefits

Destinus is an equal-opportunity employer: we value diversity in our companies and our teams. We do not discriminate based on age, race, religion, colour, country of origin, gender, sexual orientation, or disability status

If you wish to apply for this job, please upload your CV and a short motivation letter in English. If you have any questions about the job, don’t hesitate to contact us.