Our client has a simple mission: Delivering extraordinary outcomes by unlocking the power of caregivers.This is achieved through a combination of analytics, technology, services, and deep healthcare expertise.
Our client partners with physician groups and home care agencies to help implement and deliver these services; providing administrative support, and helping to find committed and capable staff for the physician group.

What you will do :

• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinating care for members of the program
• Data entry within operating dashboards, reporting and workflow platforms 
• Ensure Data Quality and Accuracy
• Other administrative support

Mininum Qualifications :

• Fluency in English and Spanish or Russian, in writing, reading and speaking (required)
• A minimum of 2 years of experience working in a healthcare setting (required)
• The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts (required)
• Knowledge and understanding of medical terminology (required)
• Knowledge and understanding of chronic care management processes (required)
• A customer service mindset for both internal and external customers (required)
• Medical Assistant and or Medical Scribe Certification (preferred) 
• A strong proficiency in computer software navigation; data entry and data cleansing
• A fundamental knowledge of Google Docs, Sheets, Slides or similar 
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• Ability to perform duties as assigned or requested