GoSats is the smart way to turn expenses and liabilities into valuable assets. We are the simplest on-ramp to bitcoin in India.

While there are no exact numbers, reports estimate that around 7% of Indians own crypto. There are millions of people still left in the dark - without an understanding of what crypto is or are hesitant to enter the world of Bitcoin, crypto and Web 3 because of the risks involved. These are ordinary folks all around us - your friends, parents, siblings, co-workers and neighbours. Imagine the impact that Bitcoin and it’s benefits can bring to these people. That is where we are at this moment in time. Although several exchanges have done great work to take us this far, we do not believe they are the solution to mass adoption.

At GoSats, we are here to help the masses in India enter the world of Bitcoin and Web 3 in a seamless and risk-free manner.

How, you ask? With GoSats, they simply need to do their shopping or make transactions as they normally would to earn Bitcoin rewards. It’s that easy.

In fact, backed by a stellar group of visionary investors and an energetic team, we have already been able to onboard over 400,000+ users within 2 years since inception. These include users from all walks of life - students, first-time Bitcoin hodlers, working professionals and crypto enthusiasts - who are using GoSats to save in Bitcoin on the road to wealth creation and financial freedom!

This is just the beginning of the Bitcoin Revolution in India and the world, and we would love to have you on-board bringing this to life!

Job Title: Customer Support Associate
Location: Bengaluru, Karnataka
Salary: ₹15,000 – ₹23,000/month

About the Role:
We’re looking for a proactive and persuasive Customer Support Associate who is fluent in Hindi and English to join our team. Your primary responsibility will be to connect with users over phone calls, gather feedback on their experience, and upsell them to purchase our Card.

Responsibilities:

• Make outbound calls to existing users to gather feedback
• Explain the benefits of the GoSats Card and nudge users to buy
• Maintain call logs and user insights in our system
• Work closely with the marketing and product team to relay user sentiments and give proactive feedback.
• Meet daily/weekly outreach and conversion targets

Requirements:

• Fluent in both Hindi and English (spoken)
• Strong communication and listening skills
• Prior experience in customer service, telesales, or call center roles is a plus
• Comfortable making 100 calls per day
• Basic computer and CRM handling skills

We use AWS Lambda stack with NodeJS for backend. React-Native for frontend.