About Us

We are a global hospitality group created by a diverse community of people seeking human connection, authentic experiences, and a better future together. We believe that inspired individuals connected through strong communities will change the world and make it a better place. In doing so, we will help others and help protect the environment and ensure a better future for our children.

About The Role

The duties and responsibilities of a Waiter/Waitress include welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu, and offering recommendations to upsell appetizers, desserts, or drinks. She/He Ensures a great dining experience for guests through attentiveness and excellent customer service. They provide detailed menu information and multi-task with various front-of-the-house duties, including collecting payment.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)
• Prepare tables by setting up linens, silverware, and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests
  
  
  

Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma; food safety training is a plus