Soma Capital Portfolio Jobs

Senior Sales Operations Analyst



IT, Sales & Business Development, Operations
San Francisco, CA, USA
Posted on Wednesday, April 17, 2024

Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit or follow us on LinkedIn and Twitter.

Ironclad is looking for an individual contributor to drive Sales Operations and Strategy for the global sales team. This role will partner closely with the Sales leadership teams, Finance and Business Intelligence to design processes for operational efficiency, analyze data for better decision making, and support planning efforts around forecasting, territory design and pipeline/capacity needs. The role requires an ability to roll up your sleeves while keeping a strategic mindset on where we need to continually drive the business for the future. Experience in a fast paced, growing SaaS company and an ability to drive impact through analysis are keys to success.

This individual will report to the Director of Sales Strategy and Operations.


  • Drive sales execution by aligning to the cadence and rhythm of the business including forecasting and pipeline management/efficiency; design and execute initiatives to optimize sales team efficiency and productivity

  • Develop and manage KPIs and Dashboards that give insight into the health and performance of the sales organization and enable target setting.

  • Engage with Sales Leadership to understand all elements of their business and find areas to improve process and performance by proactively analyzing data and delivering actionable insights.

  • Carve and roll out territories, support quota creation and enforce Rules of Engagement

  • Understand the different streams and contributions to the pipeline and seek ways to enhance its value creation.

  • Model out different sales-based scenarios (capacity, attainment, pipeline, etc) to support decision making on current org and process design and as well as future design.

  • Engage with our GTM Systems team to discuss our systems and processes to ensure they are most effectively supporting our sales motion.


  • Bachelor's Degree or equivalent experience in Business Administration or Economics or related relevant areas.

  • 5+ years of experience in Sales Ops, Sales Strategy, Management Consulting, or GTM-Focused VC

  • Understanding of the SaaS business model and how sales orgs efficiently operate.

  • Background with change management in a growing organization and ability to manage multiple projects across the sales teams

  • Fluidity with modeling across multiple scenarios and an understanding of how different sales and business variables impact each other.

  • Previous experience with Salesforce, Tableau and Gong and scaling SaaS companies strongly preferred.

  • Possess exceptional analytical and problem-solving skills and be comfortable communicating and presenting with all levels, including Leadership.


  • Health, dental, and vision insurance

  • 401k

  • Wellness reimbursement

  • Take what you need vacation policy

  • Generous parental leave for both primary and secondary caregivers

Base Salary Range: $125,000 - $145,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.