Soma Capital Portfolio Jobs

Founding Clinical Operations Lead (Psychiatric Social Worker) — Legion Health (Remote)

Legion Health

Legion Health

Operations
Austin, TX, USA
Posted on Thursday, July 4, 2024
Job Title

Founding Clinical Operations Lead (LCSW) — Legion Health (Remote, preference for Texas)

Location

Remote (Preference for living in Texas)

About Legion Health

Legion Health—backed by Y Combinator—is a rapidly growing, tech-enabled, full-service outpatient network focused on providing high-quality psychiatric care to insured patients. We leverage cutting-edge technology and robust data analytics to enhance our patient-provider interactions, improve access to mental health services covered by insurance, and streamline our clinical operations. By prioritizing quality, standardization, in-network care, and scalability, we offer a seamless patient experience that sets us apart in our pursuit of delivering world-class psychiatric care.

Legion Health is targeting the multi-billion-dollar mental health market. By addressing the growing demand for accessible psychiatric care, we aim to generate significant revenue while making a meaningful impact on the lives of millions of people in need of mental health services. Our innovative clinician model combines the stability of a traditional hospital position with the flexibility of a private practice, offering thousands of psychiatric providers a better professional outlook. Legion Health is currently in-network with all commercial and ACA plans in Texas and has over 20 psychiatric providers in Texas, with plans to rapidly grow our network.

Legion Health is backed by Y Combinator; top-tier VCs including Soma Capital, UpHonest Capital, and Alumni Ventures; and unicorn angel investors including Erica Johnson (Co-Founder at Modern Health), Wei Deng (Founder at Clipboard Health), and Jarrett Streebin (Founder at EasyPost). Y Combinator is the world’s top startup accelerator and has backed companies like Airbnb, DoorDash, Instacart, and Coinbase.

Role Description

Key qualification: The ideal candidate is a highly skilled and technology-minded Licensed Clinical Social Worker (LCSW) with extensive experience in psychiatric settings, working with psychiatric patients, psychiatric nurse practitioners, and psychiatrists.

As Legion Health's Founding Clinical Operations Lead, your primary mission is to support and enhance our patient operations and clinical operations, playing a crucial role in building the future of psychiatric care with us.

Responsibilities

Clinical Operations

Engagement and Culture

  • Streamline and implement onboarding and training processes for psychiatric providers.
  • Provide ongoing support for clinical questions from new providers.
  • Foster a supportive and engaging remote environment for collaboration, growth, and satisfaction.
  • Promote timely completion of Continuing Education (CE) requirements.
  • Organize clinician summits and engagement activities to build a collaborative culture.
  • Supervise provider performance and maintain high standards of care.

Operational Efficiency

  • Conduct regular audits and provide feedback to ensure adherence to evidence-based care and charting/coding policies.
  • Optimize operations for seamless collaboration with non-Legion Health mental health providers (like therapists).
  • Design and implement prescription support systems, including cultural and payment processes.

Compliance and HR

  • Manage relationships between clinicians and collaborating physicians.
  • Streamline processes for addressing performance issues and grievances.

Patient Care

Crisis and Case Management

  • Develop and manage discharge planning and outbound referral processes.
  • Establish robust relationships with external healthcare providers for patient referrals when necessary.
  • Create and support crisis management protocols and emergency handling procedures.
  • Handle emergency patient sessions directly as needed.

Patient Interaction and Support

  • Promote strong, supportive relationships between providers and patients, fostering a patient-centric culture.
  • Develop standard protocols for patient encounters to enhance therapeutic alliances.
  • Address patient support inquiries related to clinical matters to ensure satisfaction.

Compensation And Benefits

  • Competitive salary
  • Early-stage equity offer: 0.25% to 1.0% in options, vesting over 4 years
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Flexible work schedule
  • Significant growth in responsibility and learning
  • Ability to work remotely (with a preference for candidates residing in Texas)

Commitment

This is a full-time position at a fast-growing, high-impact startup. It is not a typical 9-5 job. We seek passionate individuals dedicated to transforming mental health care and serving millions of patients lacking access. Candidates must be ready to work hard and make a significant impact.

Contact

Please email yash@legion.health if you’re interested in learning more.