Legion Health | San Francisco, CA (In-person) | Full-time

About Legion Health

Legion Health is revolutionizing psychiatric care through an AI-native approach that prioritizes operational excellence and patient experience. Our mission is to build and scale the best psychiatric care in the world, using generative AI as a force multiplier for every operational and administrative task in mental healthcare. We're reducing patient wait times from weeks to hours, automating operational overhead, and creating a system that learns from every interaction while maintaining the highest quality of care.

The Opportunity

We're looking for a Growth Product Manager to drive Legion Health's product-led growth strategy as we scale to serve thousands more patients. In this role, you'll be instrumental in transforming our innovative AI-driven psychiatric care platform into a growth machine with seamless patient acquisition, engagement, and retention funnels.

You'll work directly with our founding team to build, measure, and optimize the entire patient journey, creating a world-class consumer healthcare experience that scales efficiently while maintaining our exceptional clinical standards.

What You'll Do

• Funnel design and optimization — Design, implement, and optimize conversion funnels from initial patient awareness through onboarding, treatment, and long-term engagement
• Build and manage growth and patient onboarding experiments using rigorous A/B testing methodologies to increase conversion, retention, and referral rates
• Identify opportunities to reduce friction in the patient journey through user research, data analysis, and continuous product improvements
• Build and optimize an SEO strategy to increase total lead volume
• Develop engineered word-of-mouth mechanics and referral systems that drive organic growth
• Conduct channel discovery and testing to identify scalable acquisition opportunities
• Comprehensive instrumentation and analysis – Create comprehensive telemetry and instrumentation for every part of the patient experience
• Build and implement a modern, HIPAA-compliant marketing and analytics tech stack using tools like PostHog, Segment, and Google Analytics
• Ensure identity resolution and lead attribution are accurate and give actionable insight to our Growth Lead
• Design and implement a relational NPS system to measure patient satisfaction over time
• Communicate growth metrics to the entire team and champion a data-driven approach to product development
• Collaboration across the team – Collaborate closely with our Growth Lead (who currently runs a funnel for generating patient leads from healthcare directories) and our engineering team
• Draw inspiration from top-performing B2C healthcare onboarding experiences (i.e. Hims)
• Work together on initiatives to optimize our unit economics and improve patient LTV
• Collaborate closely with engineering, design, clinical, and marketing teams to create seamless patient experiences
  

Success Metrics & Impact

You'll Be Measured On Your Ability To

• Increase "touchless" conversion rates at critical funnel stages, especially from initial lead to completed intake and from intake to first appointment
• Decrease time-to-value for new patients (reducing time from sign-up to first appointment)
• Display accurate and actionable metrics to the entire team using a modern growth stack
• Create measurable improvements in patient satisfaction scores and NPS
• Identify and implement product improvements that allow us to efficiently scale to 10,000+ patients
  
  

What You'll Bring

• 3+ years of experience in growth-focused product management roles, preferably in consumer healthcare, telehealth, or consumer subscription businesses
• Proven track record of implementing successful growth initiatives that have significantly increased conversion rates, user engagement, and retention metrics
• Strong technical understanding of product analytics tools (PostHog, Segment, Amplitude, Mixpanel) and ability to extract actionable insights from data
• Experience running and analyzing A/B tests and growth experiments with statistical rigor
• Excellent communication skills and ability to collaborate effectively with cross-functional teams
• Passion for mental healthcare and improving patient access to quality psychiatric services
• Strong understanding of consumer psychology and behavioral design principles
• Healthcare industry experience is highly valued but not required if you have exceptional consumer growth experience
  
  

Ideal Qualifications

• Experience with healthcare regulatory environments (HIPAA, telehealth regulations)
• Familiarity with AI and machine learning applications in consumer products
• Background in subscription or consumer healthcare businesses with strong retention metrics
• Experience growing products from early stage to significant scale
• Track record of building and managing growth teams
  
  

Compensation & Benefits

• Salary range: $110,000 - $160,000 (depending on experience)
• Competitive equity package
• Comprehensive health, dental, and vision insurance
• Flexible PTO policy
• Opportunity to shape the future of mental healthcare at a high-growth startup
  
  

Why Join Legion Health?

At Legion Health, you'll be at the forefront of combining AI technology with human-centered care to solve one of healthcare's most pressing challenges. You'll work with a passionate, mission-driven team that's focused on making psychiatric care more accessible, efficient, and effective.

Our unique approach to AI in healthcare focuses on operational excellence and administrative automation, allowing our clinical team to focus on what matters most: providing exceptional care to patients. As our Growth Product Manager, you'll play a crucial role in expanding our reach and impact.

Legion Health is an equal opportunity employer committed to building a diverse and inclusive team. We encourage candidates from all backgrounds to apply.

To apply, please submit your resume and a brief note explaining why you're excited about Legion Health's mission and how your experience would contribute to our growth.