Soma Capital Portfolio Jobs

Merchandising Operations Manager

Misfits Market

Misfits Market

Sales & Business Development, Operations
Posted on Saturday, November 18, 2023

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

The Misfits Market Category Management Team is responsible for managing our incredible vendor relationships, sourcing and purchasing. Working closely with our vendor/manufacturing partners, the Category Management Team leads the charge at Misfits Market in fighting food waste not only at the farm level but with consumer packaged goods as well.

We are looking to hire a passionate food professional to join the Category Management Team at Misfits Market as a Merchandising Operations Manager for the Non-Produce department. The Merchandising Business Manager will work alongside the Category Management team and report directly to the Sr. Director of Category Management as we expand our supplier network and take on food waste at a large scale. The Merchandising Ops Manager will manage all aspects of the new supplier and new item onboarding process including but not limited to collaborating with Category Managers to build a cohesive process for new item submission, managing vendor communications, establishing best practices for data collection and storage, supporting Category Managers through the category management process and much more.

Who You Are

  • Passionate about a sustainable future for our food system
  • An organizational wizard with a strong attention to detail
  • A fast learner with the ability to multitask and thrive under pressure
  • Adaptable and solutions focused
  • A team player above all

You Will

  • Own the new supplier, new item onboarding process and vendor communications
  • Become proficient with internal tools (such as NetSuite, BungeeTech, Spins and Pinto)
  • Look for ways to streamline and improve current processes
  • Assist Category Managers during category review process and during supplier meetings
  • Manage pricing documentation and submission with collaboration from CMs
  • Support shopper marketing initiatives and promotional activities as needed
  • Manage flow of communications between suppliers and Category Managers
  • Work cross functionally with Buying, Site Merchandising, Marketing, Operations and other internal stakeholders to ensure items are setup and information is accurate
  • Schedule meetings and assist with travel arrangements for trade shows and supplier visits
  • Support the team and manage projects as needed

You have

  • Bachelor’s degree in related field
  • 3-6 years experience in a CPG/Grocery support role
  • Retail experience; e-commerce experience is a plus
  • Strong organizational skills
  • Strong working knowledge of the food industry
  • Adaptable to a startup environment. Willing to learn new programs and systems
  • Excellent communication skills, both written and verbal, with a demonstrated ability to work effectively across multiple teams
  • Fast on their feet and quick to make thoughtful decisions
  • Proficiency with G-Suite, Excel, Word and Retail Math


  • Salary range: $85k-$100k
  • Unlimited PTO
  • Flexible work location with remote availability
  • Weekly Misfits Market box credit
  • Multiple health, dental, and vision plan options
  • Life Insurance
  • 401k plan