Nuvocargo is revolutionizing the $2 trillion freight forwarding industry. As a digital-first freight forwarder, we combine cutting-edge technology with exceptional service to help businesses seamlessly move goods across the Americas—starting with the world’s busiest trade lane: Mexico ↔ USA cross-border trucking. Recognized as one of Fast Company’s most innovative companies in both 2022 and 2025, and a Y Combinator Top Company, we’re on a mission to transform logistics and are looking for top talent to embrace this adventure.

The opportunity for you:

As a Support & Carrier Sales Analyst, you will play a key role in ensuring our shipments move efficiently while developing your commercial skills in the logistics industry. You will support the Carrier Sales Team by engaging directly with carriers, negotiating agreements, understanding shipper requirements, and ensuring the best carrier performance end to end. Your role will provide exposure to both the operational and sales aspects of logistics, giving you a strong foundation for a career in freight brokerage.

This role offers a unique opportunity to kickstart your career in freight brokerage, providing exposure to different areas and a clear path for growth within a year.

What you'll do in a typical week:

• Build strong relationships with assigned Carriers to effectively resolve escalations to keep loads moving smoothly.
• Support Carrier Sales Executives in aligning carrier expectations with service demands by participating in Carrier onboardings and Carrier performance meetings.
• Develop a deep understanding of carrier networks, pricing trends, and capacity allocation.
• Understand the tracking events, appointments, incidents and other relevant information inside the NuvoOS platform to address underlying issues with Carriers.
• Collaborate closely with internal teams, Carriers, and Shippers to facilitate seamless load execution and grow volume.

What you know:

• Passion for logistics, sales, and negotiation, with a strong drive to develop commercial skills.
• Ability to understand conversations (Spanish/English) with carriers and secure agreements that benefit all parties.
• Excellent communication and relationship-building skills.
• Strong problem-solving abilities to navigate operational and commercial challenges.
• Detail-oriented mindset with a focus on data accuracy and process efficiency.
• Highly adaptable and able to multitask in a fast-paced environment.
• Team-oriented, proactive, and ready to take initiative.

Who you are:

• You move with speed. You move incredibly fast, making decisions and overcoming obstacles with speed. You are not afraid of working with different stakeholders or getting into the nitty-gritty to make sure our efforts are implemented and have the highest impact without leaving quality behind.
• You are disciplined and organized. You thrive in structure and precision. You juggle multiple priorities with ease and ensure nothing falls through the cracks
• You thrive in a commercial environment. You enjoy engaging in negotiations, building relationships, and feel comfortable interacting in different environments.
• You are a problem solver. You proactively identify challenges and work quickly to find solutions.
• You are an excellent communicator. Whether it’s explaining shipper requirements, or escalating issues, you can clearly and confidently communicate with carriers and internal teams.
• You are self-driven and eager to grow. You take ownership of your responsibilities and seek opportunities for professional development.
• You are detail-oriented and organized. Managing multiple shipments, ensuring documentation accuracy, and tracking performance require strong organizational skills.
• You are passionate about our 7 core values: Start with the customer, Velocity over everything, Raise the bar, Embrace the adventure together, Do more with less, Push back, then forward and Act like an owner.

Benefits Offered:

• Health Insurance: Seguros de gastos médicos mayores
• Supermarket vouchers: Vales de despensa
• Life Insurance: Seguro de vida
• Generous Time Away above legal requirements

What we offer:

• A unique & fun culture at the intersection of the freight and technology industries as well as between the USA and Latin American work cultures.
• Above-market salary, benefits, and a robust employee stock ownership program to make you an owner and partner of the business.
• Remote-first location strategy, allowing you to work from anywhere. Hybrid office/work-from-home model with collaboration time in our Polanco/New York City office.
• A chance to join the ground floor of a well-funded, fast-growing startup that is modernizing a trillion-dollar industry critical to the global economy.

Nuvocargo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to working with you!