About Portside, Inc.

Portside is a leading provider of modern software solutions for the global aviation industry. As a fast-growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation, and aircraft leasing & finance. With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping them streamline and manage all aspects of their day-to-day operations.

Job Summary

The Billing Analyst is a high-impact role that will work cross-functionally throughout the organization. The role is designed for someone who is detail-oriented and eager to seek out new ways to make an impact. This person will report to the Director of Finance and Accounting and is responsible for working with the team to manage all aspects of Portside’s revenue operations and vendor management.

Key Responsibilities :

• Review and analyze billing data to ensure accuracy and completeness.
• Identify and resolve billing discrepancies or issues promptly and effectively.
• Collaborate with internal stakeholders, such as the finance, sales, and customer service teams, to resolve customer billing inquiries and concerns.
• Generate and distribute accurate and timely invoices to clients/customers.
• Perform regular audits of billing processes to identify potential areas for improvement and implement necessary changes.
• Develop and maintain documentation related to billing procedures, guidelines, and policies.
• Analyze financial data to track billing trends, identify revenue leakage, and make recommendations for improvement.
• Assist in the development and implementation of billing system enhancements or upgrades.
• Generate reports and provide analysis on billing metrics, key performance indicators, and financial trends.
• Stay updated on industry trends, best practices, and regulatory requirements related to billing processes.
• Be a key member of the billing automation system implementation team
• Customer contract reviews to ensure billing and revenue recognition in compliance with ASC606

Qualifications

• Bachelor's degree in accounting, finance, or a related field (or equivalent experience).
• Experience working in B2B SaaS.
• A thorough understanding of recurring revenue models.
• Strong analytical skills and attention to detail.
• Proficient in using billing software and financial systems.
• Excellent knowledge of accounting principles and practices.
• Ability to work independently and manage multiple priorities simultaneously.
• Strong problem-solving and decision-making skills.
• Effective communication skills to collaborate with cross-functional teams and communicate with clients/customers.
• Proficiency in MS Excel and other relevant software applications.

Portside is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.