Soma Capital Portfolio Jobs

Account Manager, Mid-Market

Ramp

Ramp

Sales & Business Development
Miami, FL, USA · New York, NY, USA · Remote
Posted on Wednesday, November 4, 2020

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. More than 10,000 customers cut their expenses by 3.5% per year and closing their books 8x faster by switching to the Ramp platform.

Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp continues to grow at an increasingly large scale, more than doubling its revenue run rate in the first half of 2022.

Valued at $8.1 billion, Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp was named Fast Company’s most innovative finance company in 2022.

About the Role

As an early Account Manager at Ramp, you will set the bar for operational excellence within our Sales organization by developing and executing strategies to expand accounts effectively. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life by cultivating strong relationships with C-Level executives and key decision makers. You will have the opportunity to help build Ramp’s Account Management organization and define the sales strategy that fuels our growth! Please note that our Account Manager roles are location agnostic.

What You’ll Do

  • Build and nurture strong relationships across new and existing high-value mid-market customers to better achieve their needs and manage all reporting of health within accounts
  • Lead Quarterly Business Reviews within your portfolio to identify opportunities for growth
  • Develop deep, multi-threaded relationships with decision makers at your customers
  • Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
  • Drive spend across your book of business by owning retention, expansions, and overall growth across different types of accounts
  • Collaborate with product, design, and engineering teams to provide informed recommendations into Ramp’s product roadmap that enhance the customer experience
  • Partner cross functionally with Sales, Support, Marketing, and Operations teams to drive efficiencies throughout the account lifecycle

What You Need

  • Minimum 3 years of account management experience in a B2B organization
  • Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
  • Organizational, project management, and time management skills
  • High adaptability and understanding of change within the evolution of a startup
  • Excellent verbal and written communication skills as well as interpersonal skills
  • Bachelor’s degree from an accredited university

Nice to Haves

  • Experience with financial services sales
  • Experience at a high-growth startup
  • Ability to understand financial services

The annual salary/OTE range for the target level for this role is $183,600-$216,000 + target equity + benefits (including medical, dental, vision, and 401(k)

Ramp Benefits (for U.S. based employees)

  • 100% medical, dental & vision insurance coverage for you
    • Partially covered for your dependents
    • OneMedical annual membership
  • 401k (including employer match)
    • Please note only 401k contributions made while employed by Ramp are eligible for an employer match
  • Unlimited PTO
  • Annual education reimbursement
  • WFH stipend to support your home office needs
  • Monthly wellness stipend; Headspace annual membership
  • Parental Leave
  • Relocation support