Soma Capital Portfolio Jobs

IT Support Operations, Inventory Control | NYC (contract)



IT, Customer Service, Operations
New York, USA
Posted on Friday, November 3, 2023
About Ramp

Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it’s working: over 15,000 businesses on Ramp save an average 3.5% more and close their books 8x faster.

Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year.

Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In 2023, Ramp was named Fast Company’s #1 Most Innovative Company in North America, a CNBC Disruptor, and a TIME100 Most Influential Company.

About The Role

We’re looking for an IT Support Operations, Inventory Control to join our IT Team at Ramp based in NYC! This role will own all IT aspects in our Asset Management and Hardware Lifecycle in NYC HQ, including onboarding/offboarding, and managing our inventory. Ensuring our users have the tools they need for their work is a core responsibility of our IT team and we’re looking for someone who takes pride in running a smooth operation and in all the work to make it happen!

What You’ll Do

  • Provide in-person logistics support at our NYC HQ (located near Madison Square Park) 5 days/week
  • Manage inventory in the NYC HQ office, own all aspects of IT asset management
  • Triage inventory support requests from tickets, email, and Slack, proactively seek ways to minimize and improve our SLAs
  • Process returned equipment e.g. Refurbish/E-waste/HW Repairs/Buy Back programs
  • Perform audits on licenses and hardware

What You Need

  • Minimum 2 years of experience in IT or Logistics
  • Strong attention to detail and execution oriented
  • Understanding of User Lifecycle Management, managing user/role access


  • Experience in high growth startups
  • Knowledge in our core tech stack including Okta, Google Workspace, Slack, Kandji, and various modern SaaS tools
  • Experience managing macOS/Windows in hybrid/remote environments


  • The hourly rate for this contract is $41 USD

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you
    • Partially covered for your dependents
    • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $5,000 per year)
  • WFH stipend to support your home office needs
  • Wellness stipend
  • Parental Leave
  • Relocation support
  • Pet insurance