What is an employer of record (EOR)?

An Employer of Record (EOR) is a service provider that allows companies to legally hire and work with employees in foreign countries without establishing their own legal entity in that country. This is made possible through a legal arrangement where the EOR establishes its own legal entity in the country and hires employees on behalf of the client company. This arrangement offers a viable solution for companies that wish to expand their global reach without investing in setting up a legal entity in every country where they operate.

About the role

Rippling’s Employer of Record service gives companies the power to hire people across the globe without setting up a local entity.

As a Senior HR Consultant, you will join Rippling to support our dynamic and innovative team as we expand our EOR services into Indonesia.

This role will be responsible for managing the set up of human resource functions necessary for our successful launch in Indonesia.

You will work closely with our internal teams to share your in-country subject matter expertise to review benefit offerings, medical check requirements, develop support materials and the creation of all policies and process documents to ensure legislative compliance.

You will train and educate our Rippling HR Advisors on all country specific requirements to ensure accuracy of future service provisions. Additionally, you will be helping Rippling to set up and test the hiring, onboarding, transition, and termination workflows in our system.

This is an exciting opportunity to be a foundational member of the Rippling team in Indonesia.

What you will do

• Develop internal and external policies on leave management, performance management, investigations and claims, and terminations

• Develop internal processes documents to ensure internal procedures for terminations, leave management, unemployment benefits, workers compensation, grievances and investigations are compliant with local legislation.

• Work closely with our product and engineering teams to develop a best-in-class HR Services offering, that leans heavily on technology to ease the administrative burden of HR compliance

• Partner with our legal counsel and compliance team to ensure that all statutory benefits are accurate and system configurations meet local HRIS requirements.

• Develop programs,processes and help center articles with our sales, implementation, support, and client services teams to meet our commitments to our customers.

• Train and coach Rippling HR Advisors on all country specific elements to ensure compliance and legislative understanding on all HR matters.

• Establish processes to both professionalize our offering and optimize our efficiency around these offerings.

What you will need

• 6+ years of experience providing HR advice/consulting services to clients, or in an internal HR business function for a fast-paced organisation in Indonesia.

• 6+ years of full payroll administration experience in Indonesia.

• Deep understanding of local labour law, regulations and cultural nuances in Indonesia, with a demonstrated ability to navigate complex HR issues and challenges.

• Experience managing employee claims related to unemployment benefits, leave and disability benefits, workers compensation, and employee grievances

• Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution

• Excellent client-facing verbal and written communication skills

• Languages: Bahasa Indonesian and English Professional Working Proficiency is a requirement

• Benefits and pension administration, nice to have