Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that official communication will only be sent from @Rippling.com addresses.

NOTE:
1. This role requires you to work from 1.00PM-10.00PM IST.
2. This is a hybrid role. We expect you to be in our Bangalore office for 3 days in the week.

About the role

Rippling is looking for an Operations Associate to onboard employees and ensure ongoing regulatory compliance with various federal, state and local agencies. This is an exciting opportunity to become a foundational member of our customer operations team. You’ll help design scalable processes to bring new customers into our platform, while working cross-functionally to minimize the operational burden through software and process automation. It’s a highly cross-functional role which impacts our sales and product teams.

What you will do

Execute tasks related to new employees’ onboarding such as employee onboarding verifications, benefits setup and enrollments for our customers
Conduct filings and registrations with government agencies on behalf of customers
Review, Build and Improve current operational process and create how-to documentation library
Review and process inbound communications related to insurance and regulatory tasks
Build end to end operational process for benefits enrollments to our customers
Research process requirements for work streams for new products and countries
Provide feedback on our internal systems and processes to improve our operations
Work with R&D to improve customer onboarding processes through automation

What you will need

4+ years of experience in an operational role, such as payroll operations, regulatory operations, or support operations
Strong English communication skills (written and verbal)
Strong project management and organizational skills: high attention to detail with excellent work product, time management, and execution
Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with SFDC/JIRA/Confluence a plus
Strong research and process development skills
Structural thinking and problem solving
Ownership and Proactive attitude towards pushing things to go get done
Ability to learn quickly and deal with ambiguity
Ability to work from 1.00 PM- 10.00 PM
Grit, patience, drive as you would be working with different teams, partners and government agencies

#li-hybrid

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EOR Operations Associate

NOTE: 1. This role requires you to work from 1.00PM-10.00PM IST.2. This is a hybrid role. We expect you to be in our Bangalore office for 3 days in the week.

NOTE:
1. This role requires you to work from 1.00PM-10.00PM IST.
2. This is a hybrid role. We expect you to be in our Bangalore office for 3 days in the week.