Soma Capital Portfolio Jobs

Manager, Sales Enablement Onboarding

Rippling

Rippling

Sales & Business Development
New York, NY, USA
Posted on Aug 28, 2024
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the role

We’re looking for a Manager to lead our Onboarding sales enablement team consisting of AE, AM, Product AE and SDR Onboarding. This enablement team will be responsible for ensuring that 1) we effectively onboard hundreds of quota carriers and SDRs, 2) sellers can easily navigate our CMS’ and access the right content in a just in time fashion, 3) we prepare internal promotions for new roles via our internal mobility program SDR to CRO, and 4) we regularly analyze and report on new hire data to inform decision making.

This role will collaborate with product, marketing, and sales leaders to: a) create and evolve role specific learning paths, b) refine content strategies to ensure internal and customer facing content is always up to date and discoverable, and c) refine and accelerate our internal talent development programs. Primary KPIs that this role will be responsible for are: new hire ramp times and participation rates, new hire attrition, internal promotion rates, and content usage and attribution.

You’ll love this role if you’re excited by the challenge of developing the onboarding and content processes for hundreds of sales people to effectively sell dozens of products, and making a significant impact on revenue.

What you will do

  • Manage a team of 4 enablement PMs

  • Own onboarding programs for hundreds of new revenue hires across dozens of different roles with a specific focus on driving attainment of ramp targets

  • Play a key role in defining and codifying our go-forward sales methodology and how it is taught in new hire bootcamp

  • Own regular reporting on the state and effectiveness of our new hire programs with an eye towards continuous improvement

  • Own the administration of our internal mobility program - SDR to CRO

  • Own the administration and governance of our 2 content management systems - Confluence and Highspot - and ensure rep facing content remains relevant, up to date and discoverable

  • Build dashboards, reports and presentations that analyze sales and enablement data to inform decision making and report to the business on the status of our programs

  • Coach and develop a team of high performers

  • Get your hands dirty and jump in to assist in our highest visibility, thorniest projects to ensure proper execution

What you will need

  • 5+ years of relevant experience in Sales or Sales Enablement, preferably with experience in B2B SaaS and HR

  • 2+ years of experience managing teams

  • Sales enablement – you are an expert at identifying what a sales force needs to learn and the best way to deliver that information to them.

  • Sales Methodology - deep familiarly with core solution and value selling methodologies such as SPIN, Command of the Message, Sandler, etc.

  • Enablement program design - you’ve built thoughtful, elegant programs that have served hundreds of sellers to overachieve their targets

  • Analytical - you relish the opportunity to dig into the data and draw insights that help move the business forward. Pivot tables, VLOOKUP and SFDC dashboards are your friends.

  • Process design – when something isn’t working, you’re the person developing a lightweight process improvement that’ll tackle the root problem

  • Clear communicator – you can summarize information to inform stakeholders or define training objectives without bringing your audience deep into the weeds with you

  • Self-starter - you have a bias towards action and are able to manage multiple, competing priorities in a fast-paced environment.

  • Collaborator - you’re a team player who thinks big, is hands-on, organized, and solves problems.

  • Organized – you have high attention to detail and are disciplined about keeping your stakeholders informed on a regular basis

If you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.

Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.