About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

NOTE :

This role requires you to work in EST (5:30 PM to 2:30 AM) or PST (8:30 PM to 5:30 AM) time zone

This is a hybrid role. We expect you to be in our Bangalore office for 3 days in the week.

About the role

At Rippling, the Implementation organization is at the heart of our company's growth. As an Implementation Analyst, you will be part of a 20+ person team who will migrate payroll data for US and/or Global customers, configure products within the Rippling platform, own training and process documentation, assist with various operational tasks to scale the Implementation Operations organization, and become a subject matter expert (SME) and the point of contact (POC) for various products within the Rippling ecosystem.

What you will do

• Work directly with external customers and internal stakeholders such as Implementation Managers, Engineers, and Support.
• Migrate payroll data for customers onto the Rippling platform and contribute in other data migration and operations functions as needed
• Project management internal and external stakeholders
• Become a technical expert of the Rippling platform and processes within 3 months, serving as the SME for various Rippling products and the POC for various process work-streams.
• Actively identify improvement areas within our products and processes to better serve our existing customer base through automation or added features
• Work with various data formats and utilize spreadsheet tools (like Google Sheets) to configure data within the platform
• Own documentation for various processes and product improvements

What you will need

• A minimum of 2 to 3 years of Canada Payroll/Implementation experience
• Exceptional written and verbal communication skills
• Ability to communicate effectively across various audiences and levels of technical expertise
• Independently problem solve various issues, such as finding discrepancies within data sets
• Excellent at time management, organizational skills, basic excel skills and logically prioritizing tasks
• Advanced skills with Excel or Google Sheets is a plus