Content Reporting Policy
Slushy
Posted on Apr 4, 2025
📃
Content Reporting Policy
Last Updated August 2022
What is our policy:
Any person can report Content that may be illegal or violates the Platform’s Acceptable Use Policy.
Whether or not you are a User of SLUSHY, you can “Report Illegal Content.”
All reports of illegal Content will be reviewed and resolved within seven (7) business days.
Any post containing illegal Content or Content that violates the Platform’s Acceptable Use Policy will be removed immediately and the Creator’s Account will be suspended or terminated depending on the severity of the violation.
Creators can appeal any Content removal from the Platform.
How to submit a request:
Website
SLUSHY members can report Content via the web interface
Navigate to the post you want to report
Click on the “Options” (…) button on the bottom right hand corner of the post.
Click the “Report” button
Choose one of the following reporting options from the menu:
Child Abuse
Animal Abuse
Non-consensual Acts
Illegal Activities and Regulated Goods
Sexual Solicitation
Bullying and Harassment
Scams or Fraud
Intellectual Property Infringement
Violence
Dangerous Groups and Individuals
Suicide, Self-Injury or Harm
Bodily Fluids
Private Information
Hateful Content
Email
Any person can “Report Illegal Content” by emailing SLUSHY Support at support@slushy.com
Users will need to include their full legal name, mailing address, phone number, the and the post ID and/or Content URL you're reporting, and the type of illegal Content or Acceptable Use Policy violation you’re reporting.
Mail
Any person can “Report Illegal Content” by sending mail to our address:
Boink Technologies Inc.
2045 Biscayne Blvd. Suite 118
Miami, FL 33137
Users will need to include their full legal name, mailing address, phone number, the and the post ID and/or Content URL you're reporting, and the type of illegal Content or Acceptable Use Policy violation you’re reporting.
We do not request copies of any videos or images you report. Please do not copy, save, download, share or send images or videos of suspected Child Sexual Abuse Material with SLUSHY or any other persons.
How we resolve your request:
Content Moderators will attempt to establish if the reported Content is illegal or in violation of the Platform’s Acceptable Use Policy within seven (7) business days.
Reported Content Review: Content Moderators evaluate each reported post based on SLUSHY’s Acceptable Use Policy and attempt to assess whether any of the media contains illegal materials and/or violates any of the Content Guidelines set forth in SLUSHY’s Acceptable Use Policy.
Illegal Content: If the Content Moderator detects media containing any Child Abuse, Animal Abuse, Non-consensual Acts, Illegal Activities and Regulated Goods, Sexual Solicitation, or Dangerous Groups and Individuals (as such terms are described in our Acceptable Use Policy) then the post is immediately removed and the creator’s account is terminated.
Violations of the Acceptable Use Policy: If the Content Moderator detects media that violates the Platform’s Acceptable Use Policy then the post is immediately removed the Creator’s Account will be suspended or terminated depending on the severity of the violation.
Approved Content: If the Content Moderator reviews the post and is unable to detect any violations of the Acceptable Use Policy or illegal media then the Report is removed from the Creator’s Account and the post remains on the Platform. No further actions are required by the Creator.
How to submit an appeal
Email
Any person can submit an “Appeal of Content Removal” by emailing Slushy at support@slushy.com.
You will need to include your full legal name, mailing address, phone number, and the post ID for the Content that was removed, which will be written in the email you received notifying you of your Content’s removal.
Mail
Any person can submit an “Appeal of Content Removal” by sending mail to our address:
Boink Technologies Inc.
2045 Biscayne Blvd. Suite 118
Miami, FL
33137
You will need to include your full legal name, mailing address, phone number, and the post ID for the Content that was removed, which will be written in the email you received notifying you of your Content’s removal.
How we resolve your Appeal for Content Removal:
Content Moderators will attempt to establish if the Content was removed in error by reviewing the decision made:
If the results of the investigation conclude that the Content was blocked in error, Content Moderators will Publish the Content, restore the account, and remove the violation from the account’s record.
If the results of the investigation conclude that the Content was blocked because it contained content that is illegal or violates the Platform’s Acceptable Use Policy, then the post will remain removed.
Unjustified or abusive complaints:
If you are a User of SLUSHY, we may suspend or terminate your access to SLUSHY if you “Report Illegal Content” in a way which is wholly unjustified, abusive, or made in bad faith, for example if you consistently report Content by the same Creator that does not contain any violations of our Acceptable Use Policy.
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