Come build with us

As a Solutions Architect at Standard Metrics, you will be the technical face of our company and the biggest advocate for our customers. You’ll work closely with sales, customer success and product managers to ensure that our product has the right experiences and shape to drive value in prospect & customer engagements. The ideal candidate will be a scrappy executor. You’ll be on point for demoing our product, scoping proof of concepts, making users successful, and amplifying the voice of our customers. Expect to learn a ton about startup finance, Venture Capital investment, and early-stage product go-to-market!

Responsibilities

• Building awesome product demos, tutorials, reference architectures, and blogs demonstrating the strong capabilities of the Standard Metrics platform
• Knowing Standard Metrics platform from end-to-end and educating customers on how to use it
• Working cross-functionally to be the voice of our customers and delivering impactful solutions alongside our product and engineering teams
• Working directly with customers at every layer of their organization and acting as a trusted advisor for our users
• Helping us identify potential improvements and gaps in our product and prioritizing features through the development process
• Efficiently managing stakeholders to ensure that we stay focused on our key objectives and metrics in the sales process.
• Driving crisp communication about our products and services, both internally and externally
• Working alongside marketing and sales to create and deliver high-quality content.

Experience that will help

• 5+ years of pre and post-sales experience, either as a sales engineer, solutions engineer/architect, customer success engineer/manager, or consultant.
• Self-motivated, entrepreneurial team player. Willing to work in a fast-paced, constantly evolving environment.
• Excellent communication and storytelling skills, strong EQ and client empathy
• Customer success orientation. You are able to demonstrate technical concepts to technical and non-technical audiences, build value with end users, and drive solutions over the line.
• Strong accounting skills. You should have a working knowledge of finance and accounting fundamentals, as well as a nuanced and technical understanding out our platform.
• Experience in enterprise SaaS, infrastructure, open source, and/or ML/AI technologies.
• Cross-functional collaboration with technical stakeholders, including Engineering and Product.
• Experience with Private Markets, Venture Capital or Private Equity is a plus. Experience supporting portfolio monitoring, cap table management or accounting SAAS products is a plus.