TRACTIAN
TRACTIAN is transforming the industrial world by empowering frontline maintenance workers to achieve more. We’ve fused cutting-edge hardware with innovative software into one powerful platform, disrupting legacy systems and delivering smarter, faster solutions for our clients.
Support customers in the effective use of Tractian’s solutions, including CBM (Condition-Based Maintenance) and CMMS initiatives, ensuring successful adoption and ongoing value realization.
Ensure high levels of customer satisfaction and measurable return on investment by coordinating internal teams and managing customer-facing activities.
Identify opportunities for account growth by delivering strong outcomes, building trusted relationships, and supporting expansion initiatives.
Lead onboarding and implementation activities, including customer kick-offs, on-site visits when required, and training of key stakeholders to ensure successful deployment and long-term usage.
Customer-focused and business-oriented mindset, with experience working in client-facing roles.
5+ years of experience within manufacturing, industrial, or maintenance environments, with a demonstrated track record of improving operational performance.
Experience managing projects and coordinating cross-functional teams in a structured environment.
Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
Analytical and problem-solving skills, with a focus on continuous improvement and operational efficiency.
Bachelor’s degree in Engineering or a related technical field, or equivalent professional experience.
Willingness to travel within the region (and occasionally across Europe, if required) to support customer projects, onboarding, and key milestones.
Maintenance specific experience with usage of CBM and CMMS tools;
Experience in implementing Lean Manufacturing or Six Sigma methodologies
• Competitive salary
• Full-time employment with all mandatory statutory social and health insurance
• Paid vacation: 20 days annually, plus national holidays
• International travel for company kick-off events at our headquarters in Atlanta, GA, United States
• Sports Incentive – Monthly bonus for regular participation in physical activities
• Long-Term Benefit – After four years of service, enjoy a fully funded trip anywhere in the world
