Vapi (/ˈwɑːpi/):

• We’re creating the shift to voice as humanity’s default interface.

• We’re the most configurable platform for deploying voice agents.

• We’re grown to 400,000 developers in 20 months, adding 2,000+ every day.

• Try talking to Vapi now!

Why We’re Hiring This Role:

• Enterprise revenue 5×’ed in a year. The bar’s moved up into the stratosphere: keep developers smiling, keep nothing breaking, and keep enterprise trust growing.

• We need a Principal PM to look at our next growth segment, and say: “cool, here’s the plan, here’s what matters, here’s what we’re shipping, and here’s how we’ll know it worked.”

• We need a product-whisperer to hang with our C-suite, and make Vapi noticeably better at product management.

What You’ll Do:

• 30 Day:

  • Become unreasonably dangerous on the Vapi platform and business.

  • Figure out where real users get stuck, and where enterprise deals die in legal purgatory.

  • Write a “here’s the mess + here’s the opportunity” brief for your segment.

  • Turn Eng/Design/GTM into a well-oiled effective shipping machine.

• 60 Day:

  • Turn your vision into a crisp strategy. Not a 157-page novel.

  • Ship 1 high-leverage improvement that visibly moves adoption, engagement or retention.

  • Own and execute on a 12-month rolling roadmap with measurable success.

  • Turn data into knowledge. As someone should totally have said: it’s ok to fail, it's not ok not to understand why.

• 90 Day:

  • Deliver a step-function improvement in a core metric for your initial customer segment.

  • Make that segment feel boringly excellent: fewer fire drills, more compounding wins.

  • Raise the bar across Vapi by demonstrating clarity, speed, honesty, and customer empathy. Help turn Vapi into a customer-led product rich organization.

Who You Are:

• You think that fast is better than slow, and know the difference between “move fast” and “set money on fire.”

• You enjoy going repeatedly from user pain -> crisp spec -> shipped product -> slightly wrong -> mods -> roughly right.

• You debate timing, not value, with unusually high competence and low ego.

• You speak fluent API and fluent Enterprise.

• You like hanging out regularly with Karl the Fog in our San Francisco office.

Why Vapi:

• Generational impact: Build human interface for every business.

• Ownership culture: 90% of company is previous founders.

• Kind team: The founders Jordan and Nikhil are Canadians.

• Tier-1 Investors: YC, KP seed, Bessemer series A.

What We Offer:

• Real stake: We offer competitive salary and excellent equity ownership.

• Comprehensive health coverage: medical, dental, and vision plans.

• Team love: We love hanging out and doing quarterly offsites.

• Flexible time off: take what you need. Just be professional about it.

• More: catered meals and transportation, gym & coaching stipends!

Compensation Range: $270K - $300K