Travel Concierge (Philippines)
*Note: in the application, please do not message Wander Concierge for answers, we are a small very close team, and we know which questions are being asked
Wander is a growing fast-paced startup, hiring a full-time Travel Concierge & Writer. You will work remotely, supporting guests staying at luxury vacation rentals.
The Concierge team is a close-knit bubbly team within Wander. We work really hard and often contribute to various side projects within Wander's Guest Experience department. We value kindness, empathy, and love tackling new challenges. We'd love for you to apply if you think you'd be a good fit!
live in the Philippines time zone -- this team is tight-knit and does meet-ups
this job serves the hospitality industry and requires ability to work night shifts, holidays, and weekends
have a laptop, the software we use requires a laptop
have internet access at home (this job is remote)
a phone for the international calling app
googling and critical thinking skills
Interested in long-term employment and career growth at a high growth tight-knit company
Empathy & Listening skills
Day-to-day will consist of:
answering common questions with scripts
solving possibly complex requests from guests with creativity
guesty, shopify, notion (we'll show you how to use these)
writing travel blogs in your spare time
Wander owns the demand, booking, smart home technology, home management, and the homes themselves, creating an unmatched guest experience.
Our mission is to help people find their happy place. Our vision is to create the infrastructure for people to experience the world.
We are backed by legendary investors and have a team of experienced startup operators.
We are a tight-knit team with a strong work ethic with a common goal of building a lasting company.