Soma Capital Portfolio Jobs

Business Operations Manager

Watershed Informatics

Watershed Informatics

Cambridge, MA, USA
Posted on Thursday, June 29, 2023

About Watershed

Our vision is to become the leading biocomputing platform. The future of biology is in big data analysis, and we are on a mission to accelerate digital drug discovery with the Watershed platform. Watershed enables scientists to conduct all essential analysis - from lab data to plot - with a single software platform.

We have attracted some of the best bioinformatics, engineering, and commercial talent, and we are growing! Join a team that’s intellectually curious with a bias for action, headquartered in Cambridge, Massachusetts, composed of people who have come together to enable outcomes while empowering the research of all those committed to changing lives — all while bringing transformational change to a $40 billion industry.

The Role

Watershed is hiring a Business Operations Manager, reporting to the Head of Solutions Science and working closely with the CEO. The ideal candidate is a dynamic individual who is excited to learn quickly and contribute to every commercial aspect of a growing SaaS startup.


  • Own the end-to-end process of tracking the sales funnel and operational metrics, providing regular updates to leadership
  • Identify trends and insights that can be used to optimize sales processes and increase revenue
  • Assist with sales processes, including direct outreach, coordinating meetings, providing pricing analytics, and closing deals
  • Review contracts, ensure user accounts are properly provisioned, and help to improve the overall customer experience
  • Develop a deep understanding of various commercial processes, identifying areas for improvement and opportunities for automation
  • Collaborate with sales, marketing, and finance to become a performance enhancement partner and to synchronize key business functions


  • Recent experience in business operations, revenue operations, sales operations, and/or strategic roles
  • Results-oriented, focused on experiential, operational, and financial outcomes
  • Able to deal with ambiguity, think fast, and positively challenge and evolve processes
  • Proficiency in using Salesforce or HubSpot is a plus
  • Experience working at a high growth SaaS company is a plus
  • Strong communicator and collaborator
  • BA/BS in relevant field
  • Degrees in biology or similar disciple are a plus
  • Experience in biotech and related fields is a plus